Privacy policy

Last updated 27 July 2026

Prime China Spares ("we", "us") respects your privacy and is committed to handling your personal information responsibly, in line with South Africa's Protection of Personal Information Act (POPIA).

What we collect

When you use our quote builder, WhatsApp us, or email us, we may collect:

Your name, email address and cell phone number
Your vehicle brand, model, year and VIN
Your province and delivery or pickup preference
Details of the part you're enquiring about

Why we collect it

We use this information only to:

Verify parts compatibility against your vehicle's VIN
Prepare and send you an accurate quote
Contact you about your enquiry, order or delivery
Improve our sourcing and service

We do not use your information for marketing unless you separately opt in, and you can withdraw that consent at any time by contacting us.

Who we share it with

We only share your details with suppliers and courier partners where necessary to source or deliver your part. We do not sell your personal information to third parties.

How we protect it

We take reasonable technical and organisational steps to keep your information secure and limit access to staff who need it to assist you.

Your rights

Under POPIA, you have the right to access, correct, or request deletion of your personal information, and to object to how it's processed. To exercise any of these rights, contact us at sales@primechina.co.za.

Contact us

Prime China Spares
191 Bekker Road, Midrand, Johannesburg, South Africa
Tel: 010 502 2666 · Email: sales@primechina.co.za

This policy is a plain-language starting point based on standard POPIA practice — it is not legal advice. We recommend having it reviewed by a qualified professional to confirm it fully meets your obligations before relying on it.